Everything you need to know about how your order gets from our distributors to your door.
Orders over $99 to the 48 continental United States ship free via standard ground (FedEx or USPS). No coupon needed. Orders under $99 ship for a flat $9.99.
Standard ground shipping is free on every order. Expedited options are available at checkout for an additional fee.
| Service | Delivery Estimate | Cost |
|---|---|---|
| Standard Ground (FedEx / USPS) | 3–7 business days | FREE |
| FedEx 2Day® | 2 business days | $15.00 |
| FedEx Standard Overnight® | Next business day | $25.00 |
| FedEx Priority Overnight® | Next business day (morning) | $35.00 |
We do ship to Alaska, Hawaii, and PO Boxes, but standard free shipping does not apply to these destinations. Additional carrier fees will be calculated at checkout. A minimum order of $99 is required for free standard shipping.
| Destination | Available Service | Rate |
|---|---|---|
| PO Boxes (Continental US) | USPS | FREE |
| Alaska & Hawaii | FedEx 2Day® or USPS | $35.00 |
HildiTech is a drop-ship retailer — your order ships directly from our distributor warehouse (Zanders Sporting Goods or RSR Group), not from a HildiTech facility. This means your order goes straight from a large, professional fulfillment center to your door.
Orders are typically processed and handed to the carrier within 1 business day. You will receive a shipping confirmation email with tracking information once your order has shipped. Business days are Monday through Friday, excluding federal holidays.
Some products — including Tasers and certain air guns — are required by law or carrier policy to ship with Adult Signature Required service. When this applies, someone 21 or older must be present to sign for the delivery. This requirement is not optional and cannot be waived.
If a signature-required delivery is missed, the carrier will make additional delivery attempts or hold the package at a local facility for pickup. HildiTech is not responsible for delays caused by missed deliveries.
Once your order ships, you will receive a confirmation email containing your carrier and tracking number. You can track your shipment directly on the FedEx or USPS website using that number.
If you have not received a tracking email within 2 business days of placing your order, please contact us at support@hilditech.com with your order number.
If you have questions about your shipment or need to look up an order, contact us at support@hilditech.com. Please include your order number and the email address used at checkout.